Family and Child Worker - SNAP® Boys/Girls


Closing Date: October 14, 2022 at 4:00 PM

Position: Family and Child Worker – SNAP® Boys/Girls

Fulltime Permanent Position with Health Benefits, Vacation entitlements and RRSP Bilingualism is a strong asset

Pay Scale:              $28.44-$34.00/hour

Job Title:                SNAP Family and Child Worker

Timeframe:              Deadline: October 14, 2022,at 4:00pm

We are an equal opportunity employer that encourages all interested candidates to submit a detailed resume and cover letter by email


SNAP® (STOP NOW AND PLAN), is an evidence-based, cognitive-behavioural therapy (CBT) model, developed at the Child Development Institute (CDI). The SNAP model teaches children and their parents’ skills, to effectively manage their emotions and behaviours. The goals of SNAP are to support children to understand their innate abilities, competencies, autonomy as well as their shortcomings; to reduce their involvement in conflict with family, peers and authority figures. Under the direction of the SNAP® Program Manager, the SNAP® Child and Family Worker (FCWs) will work with parents and their children to identify, and assess barriers and hardships that is impacting their lives, and provide support in the form of advocacy, case management, counseling, group facilitation, mentorship, collaboration with other service providers etc.

Successful candidates will be required to work flexible hours, including at minimum 2 evenings per week.  In addition, they are required to connect with clients in locations that are more accessible to clients (i.e. the clients’ home, in community, in the school environment etc.). An interest in evidence-based programming and working within a culturally appropriate practice is essential. The Britannia Woods SNAP® program is a culturally adapted program for Black children, youth, and their families. Thus, the successful candidate is expected to practice from an Anti-oppressive lens and understands the lived realties of this community.

Britannia Woods SNAP® is currently looking for strong candidates who speak French and/or other relevant languages within the diverse Ottawa Black Community.

Key Responsibilities

  • Identify & Assesses children and their family strengths and needs, including risk identification, according to program standards
  • Develops treatment plans and explore goals in conjunction with the family, addressing risk management
  • Provides case management and care coordination for clients
  • Provide Family, and group counselling with parents and child, effectively liaises, consults, and collaborates with other service providers (e.g., schools) and makes appropriate use of community resources
  • Acts as an advocate (within the school and child welfare systems)
  • Support clients in navigating society social systems / health systems
  • Implements SNAP therapeutic model guided by CBT framework and incorporate additional therapeutic modalities as required
  • Follows program guidelines regarding (confidentiality, case notes, the writing of reports, record keeping etc.)
  • Participates in quality assurance, evaluation, data collection and research activities
  • Carries out discharge planning with families
  • Provides group facilitation/mentorship
  • Actively participates and makes use of on-going clinical supervision
  • Represents agency in a positive manner, promotes public relations by interpreting agency services to other organizations and community groups as needed, participates in recruitment activities
  • Works flexible hours to meet the needs of clients including at minimum 2 evenings a week
  • Assumes other such responsibilities as assigned from time to time


  • Bachelor of Social Work / Social Services Worker diploma / Degree in other social sciences (ie. counselling)
  • Must be a member in good standing with a regulated college as per current standards, for practicing social work, or psychotherapy (i.e. CRPO, OCSWSSW)
  • Knowledge and experience working with racialized children and adolescents who experience issues of poverty, discrimination, issues in the education system and face other societal barriers
  • A minimum of 2-3 years’ experience working with children/adult with mental health /behavioral & emotional issues
  • 2-3 years’ experience working with disadvantaged, vulnerable or at-risk clients in a community setting
  • Knowledge of, and or lived experience of the black communities In Ottawa is an asset
  • Experience with developing and facilitating groups focusing on mental health, emotional issues and other behavioural issues
  • Excellent interpersonal communication and documentation skills
  • Ability to speak French or Somali is a strong asset
  • Other languages; Arabic, Lingala, Creole or other languages commonly spoken among Black communities in Ottawa will be considered an asset
  • Strong computer proficiency in MS Office (Word, Excel, PowerPoint and Outlook), and other databases
  • Valid driver’s license and access to a vehicle is mandatory.

We are an equal opportunity employer that encourages all interested candidates to submit a detailed resume and cover letter by email

Please indicate in the subject line your name and the position title being applied for.

We thank all applicants for their interest in this position; however only those candidates selected for an interview will be contacted.